If you have any concerns or aren’t happy with the service I provide please talk to me about it.
Please do this verbally to start with. I will discuss this with you to see if we can resolve the issue.
If you do not feel satisfied with my response please follow this up with a written complaint.
I will endeavour to reply to this within 14 days.
If we cannot resolve the issue and you wish to take this further contact the Association of Speech and Language Therapists in Independent Practice (ASLTIP), or the Health Care Professionals Council
Please do this verbally to start with. I will discuss this with you to see if we can resolve the issue.
If you do not feel satisfied with my response please follow this up with a written complaint.
I will endeavour to reply to this within 14 days.
If we cannot resolve the issue and you wish to take this further contact the Association of Speech and Language Therapists in Independent Practice (ASLTIP), or the Health Care Professionals Council